How can I contact Dagaba?
Email us anytime at info@dagaba.store. Our customer service team usually replies within 24–48 hours (Monday–Friday).
Do you ship worldwide?
Yes! We ship to most countries around the world. Shipping options and costs are shown at checkout.
Where do you ship from?
Our products are shipped directly from our partner warehouses, mostly in Asia. This lets us offer great products at fair prices.
How long does delivery take?
Orders are processed within 1–3 business days. Delivery usually takes 7–20 business days, depending on your location. You will receive a tracking number by email as soon as your order ships.
How can I track my order?
Once your order ships, we’ll email you a tracking link. Tracking may take a few days to update after shipping.
Can I change or cancel my order?
Yes, if your order hasn’t shipped yet. Please contact us within 12 hours of placing your order and we’ll do our best to help.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay. All payments are secure and encrypted.
Will I have to pay customs or import fees?
For orders outside the EU, local customs duties or taxes may apply depending on your country’s regulations. These fees are the customer’s responsibility.
What is your return policy?
If you’re not satisfied, you can return your item within 14 days of delivery. Items must be unused and in their original condition. Contact us at info@dagaba.store before sending anything back, and we’ll guide you through the process. Refunds are issued to your original payment method once we receive the return.
What if my item arrives damaged or wrong?
We’re sorry! Email us within 7 days of delivery with your order number and a photo of the item. We’ll send a replacement or a full refund at no extra cost.
Do you offer discounts?
Yes! Subscribe to our newsletter to be the first to hear about new products and special offers.